FREQUENTLY ASKED QUESTIONS
At Freedom and Balance (F@B), our virtual assistants are more than just assistants. They come to us with experience as professionals across functions such as Marketing, Finance, Architecture, and more. Therefore, we feel Virtual Professional (VP) is better suited for the work they do.
Our VPs are currently full-time only for a few reasons:
- We don’t want their time split amongst multiple people because, at some point, one or more clients may need more of the VPs time, which means leaving the other clients with less or no support.
- We want our VPs to be 100% focused on you and your business while providing them with job security.
- Our experience is that sooner than you think, you will find more activities you need the VPs to do. With the help of our DWM (Daily, Weekly, Monthly) List we can help you get ahead of that.
At this time, we may place a VP for project-based work on a case-by-case basis. We do not offer part-time solutions.
Our VPs are primarily located in the Philippines.
Depending on your availability requirements for the role, our VPs typically work North American workday hours, 9am to 5pm in your time zone, Monday through Friday.
Our VPs are talented professionals in their respective fields, so they will bring their skills to the role based on your requirements. Plus, you can download this list of tasks your VP could do for you!
There is an initial onboarding fee that covers the hiring and training of the VP. Once onboarded in your organization, the investment starts at $2500, depending on the role, and is processed every 4 weeks.
Unlike many VA service companies, we provide our VPs with benefits to ensure they are taken care of and don’t have to pay for everything out of pocket.
We give a time frame of 3-4 weeks from signing the agreement to having them join your organization. We’re often closer to 3 weeks (it goes by fast!), but we’re more concerned that we get the right fit for you, than just anybody.
They work from home using a stable internet connection.
Our Filipino Virtual Professionals will be speaking in English at all times. Language proficiency is one of the requirements that we carefully look for and consider among our VP applicants.
Once a VP is brought on the team they sign two documents. One is their agreement with a code of ethics and the other is an NDA.