fbpx

F@B Virtual Professionals

FREQUENTLY ASKED QUESTIONS

Green Question Mark surrounded by text Frequently Asked Questions

At Freedom and Balance (F@B), out virtual assistants are more than just assistants. They come to us with experience as professionals across functions such as Marketing, Finance, Architecture, and more.

At this time, we may place a VP for project-based work on a case-by-case basis. We do not offer part-time solutions.

Depending on your availability requirements for the role, our VPs typically work North American workday hours, 9am to 5pm in your time zone, Monday through Friday.

There is an initial onboarding fee that covers the hiring and training of the VP. Once onboarded in your organization, the investment starts at $2500, depending on the role, and is processed every 4 weeks. Unlike many VA service companies, we provide our VPs with benefits to ensure they are taken care of and don’t have to pay for everything out of pocket.

Yes, our VPs are under your employment. However we are there to help facilitate feedback and coaching, while also providing pay and benefits.

Our VPs are currently full-time only for a few reasons:

  • We don’t want their time split amongst multiple people because, at some point, one or more clients may need more of the VPs time, which means leaving the other clients with less or no support.
  • We want our VPs to be 100% focused on you and your business while providing them with job security
  • Our experience is that sooner than you think, you will find more activities you need the VPs to do. With the help of our DWM (Daily, Weekly, Monthly) List we can help you get ahead of that.

Our VPs are primarily located in the Philippines.

Our VPs are talented professionals in their respective fields, so they will bring their skills to the role based on your requirements. Plus, you can download this list of tasks your VP could do for you!

Download 101 VA Task List

We give a time frame of 3-4 weeks from signing the agreement to having them join your organization. We’re often closer to 3 weeks (it goes by fast!), but we’re more concerned that we get the right fit for you, than just anybody.

We provide support to both the VPs and you.

For the VPs we have weekly meetings for them to stay engaged in the community and learn from each other. They also get regular check-in calls with our team to help them through any issues and provide them wih coaching.

And for you, we have scheduled monthly calls during the first 90 days to ensure you’re utilizing the VP. We provide further feedback on how you can maximize their potential. After the first 90 days, you retain support from our team and will support you at any point you wish.