“Wherever you see a successful business, someone once made a courageous decision.”
Reading this line from Peter Drucker made me reflect on all the turning points that led me to hire my Virtual Professional. Do late nights ring a bell to you? As a business owner, I’m quite certain that we all went through these indecisions, which made us toss and turn in our beds all night.
- You want to make your systems efficient, effective, and consistent, but I don’t have time to document the systems and processes.
- You need extra hands, but you’re doubtful if you can train them to think and act like you, or if they can do things the way you do them.
- You want to focus on getting new customers, but most of your time is spent helping your current customers.
- You want to know which strategies work, but you don’t know enough to properly measure them.
- You want to improve your products and services so badly, but you’re clueless about how you can make them stand out from the rest.
- You need a team who will paddle the canoe with you and not tip it over, but getting the right help is tough, and training them just takes so much of your energy.
- You want to see how your company is doing financially so you can make an informed decision, but you can barely manage your expenses and keep track of your cash flow.
You’re also exposed to external threats such as the economic crisis, dynamic customer demands, innovative competitors, cyber attacks, and brain and talent drain.
The hero always faces multiple adversities and usually has one kryptonite. For me and most of the business owners I know, it’s hubris. It’s the lack of self-awareness or the refusal to admit that we have weak spots. Time and circumstances left us with no choice but to have unwavering confidence in our decisions. Hubris is the reason why most of us fail to grow as an organization and achieve our ultimate goal.
I used to believe that I could do everything, but I realized that running a business means facing situations that are absolutely beyond our control. So what are the things that you can control?
- You have control over how you document your business systems, processes, tasks, and knowledge.
- You have control over your metrics and how you measure your effectiveness and efficiency.
- You have control over the structure of your business and how you align it with your workflows and processes.
- You have control over how you improve your products and services.
- You have control over the right people who can help build a sustainable business system with you.
Take advantage of what you can control by working with a Virtual Professional who can help build business systems and processes that deliver superior results over time. We guarantee that this is one of the best and most brilliant decisions you will ever make.